Privacy Policy

Last Updated: [Nov 2025]

ElectroConnect (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase on ElectroConnect.in.

1. Information We Collect

a) Personal Information

When you place an order or create an account, we may collect:

Name
Email address
Mobile number
Billing & shipping address

b) Payment Information

We do not store your full payment details.
Payments are processed securely through trusted payment gateways (UPI, Cards, Net Banking, Wallets).

c) Device & Usage Information

We may collect:

IP address
Browser type
Device information
Pages visited
Cookies for improving website experience

2. How We Use Your Information

We use your information to:

Process and deliver orders
Provide order updates & tracking
Improve website performance
Provide customer support
Send important account and service notifications
Detect and prevent fraud or misuse

We do not sell or rent your personal information to any third party.

3. Cookies & Tracking Technologies

We use cookies to:

Improve page loading speed
Save your preferences
Show personalized recommendations
You can disable cookies anytime from your browser settings.

4. Sharing of Your Information

We only share your information with:

Courier partners (for delivering your order)
Payment gateways (for secure transactions)
Service providers (SMS/Email notifications)

All partners are bound by strict data privacy requirements.

5. Data Security

We use encryption, secure servers, and industry-standard protection to keep your data safe.
However, no online transmission is 100% secure — but we follow best practices to safeguard your information.