Terms & Conditions

Last Updated: [2025]

Welcome to ElectroConnect.in.
By accessing or using our website, you agree to the following Terms & Conditions.
Please read them carefully.

1. General

ElectroConnect (“we”, “our”, “us”) operates this website to provide customers with brand-new electronics and accessories.
By using the site, you agree to follow all policies listed here.

2. Account Registration

You may create an account to track orders, save details, and access services.
You are responsible for:

Providing accurate information
Keeping your login details confidential
All activity under your account

We reserve the right to suspend or delete accounts that violate our policies.

3. Product Information

We ensure all product details — descriptions, specifications, images, prices — are accurate and updated.
However, minor variations may occur depending on brand updates or availability.

All products sold are 100% new and genuine.

4. Pricing & Availability

Prices on the website may change without prior notice.
Order placement does not guarantee product availability.
If a product is unavailable or wrongly priced, we may cancel the order and refund the amount.

5. Orders & Payment

By placing an order, you agree that:

You are legally authorized to use the selected payment method
You understand the product, its specifications, and pricing
Payment must be completed for order confirmation

We accept UPI, Credit/Debit Cards, Net Banking, and Wallets via secure payment gateways.

6. Shipping & Delivery

Delivery timelines vary by location.
We work with trusted courier partners for safe and timely delivery.
Full details are available on our Delivery Information page.

7. Returns, Replacements & Refunds

Returns or refunds may be accepted only under specific conditions such as:

Wrong item delivered
Damaged item delivered
Product not functioning out of the box

Returns are subject to verification and must follow our Return & Refund Policy.

8. Warranty

All products come with brand warranty as described on the product page.
Warranty is handled directly by the brand’s authorized service centers.

9. Prohibited Activities

You agree not to:

Misuse or hack the website
Place fake/cashback-abuse orders
Post false claims, abusive messages, or fraudulent complaints
Violate intellectual property or brand guidelines

Violations may result in order cancellation or account suspension.

10. Intellectual Property

All content on ElectroConnect.in — including text, images, graphics, logos, and layout — is our property or licensed material.
Unauthorized use is strictly prohibited.