ElectroConnect
Shipping Policy
0–2d
Order processing
2–5d
Transit time
Free
Shipping on most orders
Pan-IN
Delivery across India
0–2 days
Order processing
2–5 days
In transit
Delivered
At your doorstep
Order processing
- Orders are processed within 0–2 working days after successful order confirmation.
- Processing days: Monday to Saturday, excluding public holidays.
- Orders placed before 2:00 PM IST are usually processed the same day.
- Orders placed after 2:00 PM IST are processed on the next working day.
Shipping & delivery Pan-India
- We deliver across India using trusted courier partners.
- Estimated transit time is 2–5 working days from the date of dispatch.
- Timelines may vary depending on delivery location, courier serviceability, and external factors.
Shipping charges Free on most orders
- Free shipping is offered on most orders unless specified otherwise at checkout.
- Any applicable shipping charges will be clearly displayed before payment is made.
Courier partners
Blue Dart
Delhivery
XpressBees
Ecom Express
Order tracking
- Tracking details are shared via SMS and/or email once the order is dispatched.
- Customers can track their shipment using the tracking link provided in the dispatch notification.
Delivery attempts
- Courier partners typically make up to 3 delivery attempts before returning the shipment.
- If delivery is unsuccessful, customers will be contacted to arrange rescheduling.
Attempt 1
→
Attempt 2
→
Attempt 3
→
Return to origin
Address accuracy
- Customers are responsible for providing accurate and complete shipping details at the time of order.
- Address changes may not be possible after the order has been dispatched.
Delays & exceptions
Delivery delays may occasionally occur due to the following reasons. Customers will be informed in such cases.
Courier operational delays
Weather conditions
Regional restrictions
Public holidays
Damaged or lost shipments
- In case of a lost shipment, our team will proactively reach out to the customer with an update and resolution.
- If an order arrives damaged, customers may reach out to our support team with photos or an unboxing video.
- Refunds or replacements are processed after verification.
- Refunds are initiated within 7 business days after approval.
Business information
- Operated by: Rahul Soni · Proprietorship
- GSTIN: 06MDEPS7991B1ZZ
- Address:Building No. 39, Road Number 51, Near Suhani Collection, Sector 24, Gurugram, Haryana – 122002, India
Support phone
+91 9910203915
Email support
care@electroconnect.in