ElectroConnect
Payment Policy
At ElectroConnect, we ensure a secure, transparent, and convenient payment experience for all our customers.
1
Accepted payment methods
UPI
GPay, PhonePe, Paytm, BHIM
Debit & Credit Cards
Visa, Mastercard, RuPay
Net Banking
All major banks
Wallets
Via payment gateway
Cash on Delivery
Selected products & locations
2
Secure payments
Processed via Razorpay — trusted & secure gateway
SSL encrypted (HTTPS) for all transactions
No card or banking details stored on our servers
3
Order confirmation
Prepaid orders
Confirmed only after successful payment is received.
COD orders
May require confirmation via call, SMS, or WhatsApp before dispatch.
4
Cash on delivery (COD)
- COD is available only for selected products and serviceable locations.
- ElectroConnect reserves the right to disable COD for high-value orders or high-risk locations.
- Repeated order cancellations or refusals may result in COD restrictions for the customer.
5
Failed transactions
- If your payment fails but the amount is debited, it is usually reversed automatically by your bank within 5–7 working days.
- If the refund is delayed, please contact your bank first.
- You may also reach out to our support team for further assistance.
6
Pricing & charges
- All prices listed are inclusive of applicable taxes, unless stated otherwise.
- Any additional charges such as shipping or COD fees (if applicable) are clearly shown at checkout before payment.
There are no hidden charges on ElectroConnect.
7
Invoice
A proper GST invoice is generated for every order and shared via email and/or included with the shipment.
8
Contact us
- Trade name: ElectroConnect · Legal owner: Rahul Soni
- GSTIN: 06MDEPS7991B1ZZ
- Address: Building No. 39, Road Number 51, Near Suhani Collection , Sector 24, Gurugram, Haryana – 122002, India
Support phone
+91 9910203915
Email
care@electroconnect.in